Privacy policy

Last updated 10/10/2024

1. Introduction

Welcome toInternational Driving Permits. Protecting the privacy and personal information of our users is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal data in compliance with the PrivacyAct 1988 (Cth) and other relevant laws.

2. Information We Collect

We collect personal information including but not limited to:

  • Name
  • Email address
  • Residential address
  • Driver's licence details
  • Passport-sized photograph
  • Date of birth
  • Payment information (processed securely and not stored on our servers)
  • Any additional documentation required by the Australian Automobile Association (AAA) or affiliated motoring clubs

3. How We Use Your Information

Your information may be used for the following purposes:

  • To process and submit your international driving permit application.
  • To share with the Australian Automobile Association (AAA) and affiliated motoring clubs as necessary to process your application.
  • To process online payment transactions.
  • To communicate with you regarding your application or any changes to our terms, conditions, or policies.
  • For customer support.
  • To improve our services.
  • To comply with legal obligations.

4. Data Protection and Security

We employ secure data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  • Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Payment Security: Payment transactions are encrypted and processed through secure gateways. We do not store your payment details on our servers.
  • Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except:

  • With the Australian Automobile Association (AAA) and affiliated motoring clubs: Necessary to process your international driving permit application.
  • Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
  • Legal Requirements: If required by law, to comply with legal processes, or to protect the rights, property, or safety of International Driving Permits, our users, or others.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

  • Application Data: Personal information related to your application will be retained for the period necessary to process your application and as required by law.
  • Deletion: Upon request, we will delete your personal information unless we are required to retain it due to legal obligations.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal requirements.
  • Withdrawal of Consent: Withdraw your consent for us to use your personal information.

To exercise any of these rights, please contact us at applications@internationaldrivingpermits.com.

8. Cookies and Tracking Technologies

Our website uses "cookies" and similar technologies to enhance user experience:

  • Cookies: Small files stored on your device that help us recognize your browser and capture certain information.
  • Usage: We use cookies to understand and save your preferences for future visits and to compile aggregate data about site traffic and interaction.
  • User Control: You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the Site may not function properly if cookies are disabled.

9. Links to Other Websites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. We advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Compliance with Laws

We comply with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws. We are committed to protecting your personal information and respecting your privacy rights.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page.
  • Updating the "Last updated" date at the top of this Privacy Policy.

Changes are effective immediately after they are posted. We encourage you to review thisPrivacy Policy periodically for any updates.

13. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms, including the collection, use, and sharing of your personal information as described.

14. Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:

Email: applications@internationaldrivingpermits.com